Privacy Policy

PROVIDENCE HOMEWARE LIMITED is a company registered in England and Wales, company number 04678842, with a registered address at Burwash Manor Barns, Unit 18 New Road, Barton, Cambridge, England, CB23 7EY.

We act as the data controller for personal data processed through provhome.shop. You can reach us at support@provhome.shop.

Account and contact details you provide, such as your name and email address when you contact us or register interest in credits.

Shelf story choices you enter into the studio. These selections are processed in your browser to compose a board and are not required to identify you.

Order details if you purchase decorative goods, including delivery address and items requested.

Basic technical data such as device and browser information collected to keep the site secure and working.

To respond to enquiries, provide shelf story boards and fulfil decorative goods orders.

To manage credits and subscriptions once a payment provider is connected.

To meet legal, accounting and tax obligations in the United Kingdom.

We rely on contract where processing is needed to provide a service you request, legitimate interests to run and secure the site, and consent where required for optional communications. You can withdraw consent at any time.

We share data only with service providers that help us operate, such as hosting and, in future, a payment provider, under appropriate agreements. We do not sell personal data.

We keep personal data only as long as needed for the purpose collected or as required by law, then delete or anonymise it.

Under UK data protection law you can request access to, correction of, or deletion of your personal data, and object to or restrict certain processing.

To exercise any right, email support@provhome.shop. You may also complain to the UK Information Commissioner's Office.

We use only essential cookies needed for the site to function. We do not use advertising trackers. If this changes, we will update this policy and request consent where required.